Abbey Cycles

Reviews

• coast cycles

  internet!! says it all! try supporting a local shop!! at least you can take it back!! Ive been in business 25years! now that does say it all!!

  0

  Coast cyces E.
  Review Date: 11/04/2011 Report review
• Warning about Abbey Cycles

  Please check this company is still in business as their telephones lines are dead but they are still operating and taking orders via their website but not supplying

  10

  Ellis L.
  Review Date: 04/04/2011 Report review
• Appalling Customer Service

  Abbey sent me the wrong item and admitted it was a packing error. Sent the item back and had to wait over 2 weeks for a refund. Promised refund 12/07. HAd to e-mail and call the shop. Each time no apology and no promised call back. Worst service I have ever had from a sports retailer.

  10

  Michael S.
  Review Date: 29/07/2010 Report review
• BAD SERVICE AND ATTITUDE

  I would advise anyone not to purchase a bike from this shop. I purchased online in June a bmx with mag wheels for my daughters birthday ( I choose Abbey cycles as they promised a prompt delivery and actually paid more for the bike than i would from an alternative site!). The bike duly arrived ...minus the wheels specified so I contacted the shop immediatley and was told they would rectify this by sending out the correct wheels within the next few days.....Three months down the line I am still waiting .the customer service is appauling and I have found myself being passed from pillar to post and person to person..i have done all the phoning and emailing and been promised each week that the wheels would be sent out....now they are avoiding my calls and have not contacted ...Worse thing though is that they are still advertising the bike i ordered on there website.!!!!

  20

  Elizabeth W.
  Review Date: 07/09/2009 Report review