Urban Residential

Estate Agents in Liverpool

Write review

23 Westway
Liverpool
Merseyside
L31 2PQ

Show map


Contact Numbers


Social


Opening hours

Monday to Friday: 9am - 5:30pm

Saturday: 10am - 4pm

Sunday: Closed


Key Services

properties for sale, property management, selling your property



About

Letting Agents

About Us...

Established in 2007 Urban is one of the most recognized and respected of local independent brands. We take great pride in what we do and our core values are made up of Client Care, Trust and Experience.
Urban Residential offer a bespoke service individually tailored to the needs of each client. Our aim is to achieve a sale in optimum time and at the right price for you our client.

We are independent estate agent with offices in Liverpool & Maghull offering a wide range of properties for sale and to let in the Merseyside region.

More Information...

Urban Residential are here to take all the stress away and provide a first class service to all of our clients. Whether you know what type of property you are looking for or are unsure, a member of our team will always be there for you with guidance and advice.

We offer flexible appointment times and are members of the Property Ombudsman Scheme so you can ensure all codes of practice are in place with safety and security procedures adhered to.

The role of an Estate Agent is continuously changing and when you instruct us to sell your home we aim to achieve the best possible price while keeping you updated every step of the way. We offer a bespoke service individually tailored to your needs.

Call or visit our website for more information.

Reviews

 

Awful service

Service

Quality

Value

"I moved in to a property managed by Urban 3 years ago and have had nothing but ongoing issues. Before we moved in we were told the outside of the property would be painted further to some damage and re-rendering on the external property completed before we moved in. This has never been done and the external of the property looks horrendous. The main issue though is that we have had water getting into the bedroom, bathroom and kitchen since we moved in also. The water damage to the kitchen walls caused the whole kitchen unit/cupboards to fall on top of me when I was cooking one day and badly bruising my ribs etc - I decided not to take legal action if they replaced the damaged items etc which they did. It came to light that the cupboards had also not been fitted with the correct fixings to secure it to the wall so was an accident waiting to happen anyway. However the water is still getting in almost 3 years later. I can't decorate inside as the rooms I have decorated have been ruined due to the water getting in. All my bedroom furniture has been ruined due to water damage/damp. Water will drip on my head as I sleep if it's raining and we've had several leaks. They keep telling us it was condensation but after 3 years of telling them it is not condensation as condensation could not cause a full leak and flooded bathroom, they finally sent a roofer out in March this year who confirmed that obviously water is getting in from somewhere and on further investigation it turns out the flashings etc on the roof need replacing and this is causing leaks in the roof. This was in March and it is now May and I'm still chasing and kind of response. The property is becoming uninhabitable in the winter as the leak is causing damp and I am asthmatic but they still won't fix it. I pay my rent on time every month and I am really at the end of my tether with this company. The contractors they use are also complete cowboys. Avoid like the plague!"

rucha roberts - 06/05/2016 | report this review

500 characters
to be updated on the outcome of your report

Leave your review of Urban Residential

All fields are required. Your review will appear immediately.


Returning User

New User


By leaving this review, you agree with our Terms of membership

Local Events

View local events